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Hotel Sudu Araliya Polonnaruwa, Polonnaruwa

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Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

New Town, Polonnaruwa, Sri Lanka, 51000

Hotel Sudu Araliya is located on the banks of the Parakrama Reservoir in Polonnaruwa, Sri Lanka, offering a blend of traditional hospitality and modern amenities. The hotel features a unique Tree House dining option and a luxurious wine bar. It serves as a convenient base for exploring significant cultural attractions, including the nearby ancient ruins. Known for its lush surroundings, the hotel encapsulates the serene beauty of Sri Lanka's historical landscape.

Location

Situated just 4 miles from the ancient city of Polonnaruwa, the hotel provides easy access to various cultural attractions. Key historical sites like the Sigiriya Rock Fortress are within a reasonable distance. Guests can reach the hotel via taxi, bus, or train, with the latter offering scenic views during transit. The lush environment around the hotel allows for a tranquil escape with convenient access to both natural and historical sites.

Rooms

Hotel Sudu Araliya offers 104 well-appointed rooms that include both deluxe accommodations and a presidential suite. Each room is equipped with modern amenities such as air conditioning, a minibar, and a flat-screen TV. Many rooms feature spectacular views of the Parakrama Reservoir, enhancing the guest experience. Accommodation options are designed to provide comfort and exclusivity.

Eat & Drink

The hotel's Lake View Restaurant presents a wide variety of local and international cuisines in an elegant setting. Guests can enjoy a well-rounded buffet or select from an extensive A'la carte menu throughout the day. For those seeking a more relaxed atmosphere, the Tree House offers a cozy dining experience with stunning views. Additionally, the on-site Araliya Bar Lounge serves an impressive selection of wines and cocktails.

Leisure & Business

The hotel features a range of leisure facilities, including a well-maintained swimming pool and a comprehensive fitness center. Guests can unwind in the traditional lounge area or indulge in rejuvenating treatments at the exclusive Ayurveda and Unani Retreat and Spa. The property also accommodates business needs with a conference hall suitable for meetings and gatherings, offering modern amenities and an inspiring backdrop.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
25 m² 
Bed options:
2 King Size Beds
Lake view
Shower
Air conditioning
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Suite
Max:
4 persons
78 m² 
Bed options:
2 Queen Size Beds
Lake view
Shower
Bathtub
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Deluxe Single Room
Max:
1 person
25 m² 
Bed options:
1 Single bed
Lake view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Polonnaruwa 1.2 mi
Airports
Sigiriya Air Force Base (GIU) 38.0 mi
Batticaloa (BTC) 61.9 mi
Train
Polonnaruwa Railway Station 2.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Fireplace
  • Fire extinguishers

Sports & Fitness

  • Canoeing
  • Cycling
  • Pool tables

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

New Town, Polonnaruwa, Sri Lanka, 51000
Map view
New Town, Polonnaruwa, Sri Lanka, 51000
Nearby
Thopawewa Church
1900 ft
Potgul Viharaya
1900 ft
Restaurants
Sudu Araliya Restaurant
300 ft
New Town Hotel Sudu Araliya

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
view
spacious
dining service
wait times
7.6/10
Very good
Rooms
7.8
Location
8.7
Service
8.4
Dining
6.5
Guest reviews
7.6/10
based on 15 review
7.2
7.2/10based on 118 review
Jamie
United States of America, June  2024
8.6/10

The hotel offers spacious rooms with very comfortable large beds, close to the dining area, and well-furnished. The service was exceptional with staff going above and beyond to make our visit special. The location is fantastic, next to a big lake, overlooking the water for a lovely atmosphere. The dining experience had a decent spread but was a bit messy. Overall, the facilities were great, providing a comfortable stay.

Rooms
9.0
The room was huge, very well furnished, clean, and serviced. The large bed was extremely comfortable.
Service
10.0
The staff, including the general manager and food and beverage manager, were absolutely wonderful and very friendly. They even organized a beautiful private dinner outside near the gazebo for my family and me.
Location
9.0
The hotel's location by the lake was fantastic, offering a nice environment to spend time. It was perfect after a hot day exploring the ancient city. Thanks to Housekeeping PRIYANKA for the excellent service and beautiful bed decorations.
Dining
7.0
The dining experience was messy, but the spread was moderate. Breakfast was a bit greasy, but overall, the food was good.
Facilities
8.0
The facilities provided everything we needed for a comfortable stay.
Charlotte
United States of America, June  2024
8.0/10

I had an amazing stay at this hotel with incredible views of the Parakram Samudra. The rooms, especially the one with the 'staircase' view and a big balcony opening to the garden, were spacious and gave a sense of luxury. The service was top-notch with attentive staff, though the dining experience left much to be desired. The location was perfect for exploring Polonnaruwa, and the facilities enhanced my overall experience. Despite some minor drawbacks, I found great value for money at this hotel.

Rooms
9.0
The rooms with great views were spacious and luxurious, offering a wonderful experience.
Service
8.0
The service, particularly from the housekeeping department and the overall hospitality, was fantastic.
Location
9.0
The hotel's location near the ancient city of Polonnaruwa and the Parakrama Samudra was perfect for exploring the area.
Dining
6.0
Although the dining experience had its flaws, such as messy utensils and long wait times, the sandwiches were enjoyable.
Facilities
8.0
The hotel's facilities added to the comfort and convenience of my stay, enhancing the overall experience.
view
dining service
Kenny
United States of America, June  2024
7.8/10

The hotel offers a fantastic restaurant with a variety of local and western food options, but falls short of 4-star standards. The rooms are spacious, boasting beautiful views of the garden and Reservoir, which is a real treat within just a few hours. However, improvements could be made to elevate its status.

Rooms
8.0
The rooms were large with a beautiful view over the garden and Reservoir. The variety of food, both local and western, was plentiful.
Service
7.0
The service was friendly and attentive, particularly for our birthday celebration. However, the reception experience was less impressive, contrasting with the overall service quality.
Location
9.0
The location is in a beautiful area bordering the Parakrama Samudra, offering spectacular views to walk about with lake views. The front-office manager's untiring efforts ensure a nice and spacious setting, although tour options may be lacking.
Dining
7.0
The dining experience was good with many options, especially for grilled dishes. However, more variety could be added, considering the size of the hotel.
Facilities
8.0
The hotel offers great facilities, including a fantastic restaurant. However, improvements could be made to align with higher grade standards.
fantastic restaurant
not 4-star quality
John
United States of America, May  2024
6.4/10

The hotel offers spacious rooms with a very comfortable large bed, facing the beautiful lake. However, the equipment and facilities inside seemed older and not very clean, impacting the overall value. The service staff were friendly and accommodating, going above and beyond to make our visit special. The location was convenient for exploring Polonnaruwa, though in need of a health inspection. The dining options varied from good to mediocre. The facilities overall were satisfactory but with room for improvement.

Rooms
6.0
The room looked good with a spacious layout and a very comfortable large bed. However, the equipment and facilities inside seemed older and not very clean.
Service
8.0
The service staff were super friendly, meeting us on arrival, in the restaurant, and in the lobby, going above and beyond to make our visit special. However, there were instances where they couldn't accommodate due to being busy.
Location
7.0
The hotel's location was very convenient to all the places we wanted to visit in Polonnaruwa, offering a fantastic environment to spend time. However, it may benefit from a visit from a health inspector.
Dining
5.0
The dining experience varied, with good options for dinner but a disappointing breakfast buffet that was greasy. The overall dining facilities were nice but could use some refurbishment.
Facilities
6.0
The facilities were decent, with a nice pool and grounds, but not exceptional. Some areas, like the dining facilities, could benefit from refurbishment.
beautiful lake view
old facilities
Denise
United States of America, April  2024
8.2/10

The hotel offers a room with a lovely view of Parakram Samudra, clean and well-furnished. Service provided went above and beyond to make our visit special. Location is fantastic overlooking the lake, although some basic areas could be improved. Dining experience is fine, but service could be more attentive. Facilities are good overall.

Rooms
8.0
The room with a view of Parakram Samudra was great and very well furnished, clean, and serviced. However, updating the plug bases could improve convenience.
Service
9.0
The service went above and beyond to make our visit special, even arranging a private dinner near the gazebo. However, there was a slight delay in getting drinking water.
Location
9.0
The hotel's location bordering Parakram Samudra is perfect, offering a fantastic environment overlooking the lake; led by the attentive F&B Manager Sameera.
Dining
7.0
The dining experience was okay, with good food, although the service could be overly attentive at times. The temperature of the food was consistent during our stay.
Facilities
8.0
The facilities provided were good overall, offering necessary amenities for a comfortable stay.
Edward
United States of America, March  2024
7.4/10

My stay at the hotel was a mixed experience. The rooms were a good size and generally clean, but some areas looked tired, and there was an issue with the air conditioning struggling to cool adequately. The service, especially from the general manager and food and beverage manager, was top-notch, but the dining options were a bit repetitive and lacked warmth. The location was lovely, surrounded by the beach, great for kids, but there were no proper dining arrangements in place. The facilities were decent overall, but improvements could be made.

Rooms
7.0
The rooms were a good size and generally clean, but some areas looked tired, and the air conditioning had issues.
Service
9.0
The service from the general manager and food and beverage manager was exceptional.
Location
8.0
The location was lovely, perfect for families with kids and surrounded by the beach.
Dining
6.0
The dining options were a bit repetitive and lacked warmth.
Facilities
7.0
The facilities were decent, but there is room for improvement.
John
United States of America, January  2024
8.4/10

I spent a memorable time at the hotel; the rooms were modern, clean, and beautifully designed, though air conditioning was needed as it was very hot. The service was exceptional, with staff going above and beyond to make our dining experience delightful. The location was beyond perfect for exploring the ancient city of Polonnaruwa, offering a serene backdrop of the lake. While the dining was delicious, a bit of mix up with cutlery for vegetarian guests was a small hiccup. The facilities were top-notch, contributing to a wonderful stay.

Rooms
8.0
The rooms were very clean, modern, and comfortable, providing a beautiful atmosphere. However, air conditioning was needed due to the heat.
Service
9.0
The staff was super friendly, helpful, and cheerful, taking excellent care of our dining preferences. They ensured we had a great experience at both dinner and breakfast.
Location
9.0
The location was superb, offering a spacious and peaceful environment with a beautiful lake view. It was ideal for exploring the nearby Polonnaruwa ruins and the Prakrama Samudraya Tank.
Dining
7.0
The dining experience was overall tasty with a variety of Sri Lankan and western cuisine. However, some confusion with cutlery made it slightly uncomfortable for vegetarian guests.
Facilities
9.0
The facilities were excellent, providing all the necessary amenities to enhance our stay.
Jake
United States of America, January  2024
7.2/10

The hotel offers spacious rooms with a big balcony opening to the garden and a view of the largest man-made water body in Sri Lanka, Parakram Samudra. The rooms are neat, tidy, and equipped with all amenities. While the room was alright, some of the facilities appeared older and not as clean as expected, impacting the overall value for money. The comfort level of the rooms can be improved.

Rooms
7.0
The rooms were neat, tidy, and spacious with a lovely view. Some facilities seemed older affecting cleanliness.
Service
8.0
The service at the hotel in Sri Lanka was warm and welcoming, with a very accommodating and friendly staff. However, there is room for improvement in terms of training in hotel services.
Location
8.0
The location of the hotel by the famous Lake Parakrama, with attractive garden views, is really good. However, there are concerns about the need for a visit from a health inspector.
Dining
6.0
The dining experience was average, with delays in meal service and some areas not well-refurbished. While local dishes were sumptuous, improvements are needed in terms of efficiency and quality.
Facilities
7.0
The facilities at the hotel were decent, but there is room for enhancement to meet modern cleanliness and hygiene standards.
Chris
United States of America, December  2023
8.4/10

The hotel offers a variety of local and western food in a beautiful setting with a garden and Reservoir view. The rooms are clean and tidy, albeit with some squashed insects on the walls. The breakfast is just average, but the restaurant is fantastic.

Rooms
8.0
The rooms are large with a beautiful view over the garden and Reservoir.
Service
9.0
The service was extremely friendly and helpful, from the housekeeping department to room service and other amenities.
Location
10.0
The hotel is in a fantastic location, bordering the Parakrama Samudra with a nice green garden, ideal for visiting the ancient city and relaxing by the pool.
Dining
7.0
The dining experience was okay, but the overly attentive staff may distract from your meal. The location of the dining area changes often due to weddings.
Facilities
8.0
The facilities are convenient and clean, with amenities to enhance your stay.
Friendly staff
Squashed insects
Emily
United States of America, December  2023
7.6/10

The hotel was situated next to the big lake, offering beautiful views and a pleasant pool area. The rooms were clean and tidy, although they appeared slightly tired looking. The service stood out for organizing an impressive Avurudu celebration, showcasing friendly and efficient staff. The location was excellent, with easy access to the main sights but bikes advertised as complimentary were actually chargeable. The dining experience during dinner and breakfast was half-empty most of the time and could use refurbishment, with the breakfast buffet being slightly greasy. Overall, the hotel offers a great location and friendly service but could improve room appearance and dining options.

Rooms
7.0
The rooms were clean and tidy, although slightly tired looking.
Service
9.0
The service stood out for the wonderful accommodation and friendly, efficient staff.
Location
8.0
The hotel is located next to the big lake with a nice green garden, offering easy access to the main sights.
Dining
6.0
The dining experience was half empty most of the time and could be improved, especially in the breakfast buffet.
Facilities
8.0
The hotel offers an enjoyable pool area and efficient facilities.
William
United States of America, November  2023
8.0/10

My stay at the hotel was truly enjoyable. The rooms were spacious and clean, with a beautiful view over the garden and reservoir. The variety of food, both local and western, was plentiful. The service was top-notch, with staff being very helpful and welcoming. The location was fantastic, surrounded by the beach and a nice environment to spend time in. However, the dining experience could be improved, as there were issues with the temperature of the food and long waiting times. The facilities were overall satisfactory, but some aspects could be better maintained.

Rooms
9.0
The room was very spacious with a very comfortable large bed.
Service
9.0
The service was excellent, with staff being very helpful and welcoming.
Location
9.0
The location was fantastic, surrounded by the beach and with a nice environment to spend time in.
Dining
6.0
The dining experience had some issues, as the food was kept at the wrong temperature and service was slow.
Facilities
7.0
The facilities were sufficient but could be better maintained.
Arthur
United States of America, July  2023
7.0/10

I had a mixed experience at the hotel. The rooms were very well-furnished, clean, and serviced, offering good views, making them one of the best parts of the hotel. However, the hotel is not up to the standards expected of a 4-star establishment.

Rooms
8.0
The room was very well furnished, clean, and serviced, with good views.
Service
7.0
The service was very helpful, and the staff tried their best within their capacity. From the general manager to the food and beverage manager, everyone was absolutely wonderful and recognized us with genuine smiles.
Location
8.0
The hotel is located in a beautiful area bordering the Parakrama Samudra with great garden views, but it needs attention from a health inspector.
Dining
6.0
The dining experience was a bit disappointing, with the same menu on both nights and overly attentive staff constantly taking things away from the table. The breakfast buffet was slightly better but quite greasy.
Facilities
6.0
The hotel offers basic facilities and amenities but could use some refurbishment, especially in the dining area.
Craig
United States of America, July  2023
8.4/10

My stay at the hotel was truly enjoyable. The rooms were clean and tidy, offering stunning scenery from the balcony, although it would have been even better with updated plug bases. The service was very helpful, especially thanks to the chef, despite a slight hiccup in communication regarding vegan options during meals. The location was superb, with easy access to all the attractions in Polonnaruwa and overlooking the picturesque lake. The dining experience was a mix of highs and lows, with tasty cuisine but a need for improvements in the breakfast service. Overall, a great value for money with excellent facilities and friendly staff.

Rooms
8.0
The rooms were clean and tidy, with stunning views from the balcony. It would be even better with updated plug bases.
Service
9.0
The service was very helpful, and I appreciate the effort from the staff despite a small glitch in communicating vegan meal options.
Location
9.0
The location was excellent, offering a picturesque view of the lake and easy access to all the attractions in Polonnaruwa.
Dining
7.0
The dining experience was a mix of positives and negatives, with delicious cuisine but room for improvement in the breakfast service.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
David
United States of America, July  2023
8.0/10

The hotel offers spacious and very clean rooms at a very reasonable price, although they are not soundproof, allowing noises from the kitchen to be heard at times. The variety of food available is plentiful, featuring both local and western options that enhance the dining experience.

Rooms
8.0
The rooms are spacious and very clean and comfortable, with a beautiful view over the garden and Reservoir.
Service
7.0
The staff is very welcoming, arranging convenient services such as a driver to the next destination, despite some minor issues like not being able to take bags and lacking knowledge on Vegan food.
Location
9.0
The hotel is located in a beautiful area bordering the Parakrama Samudra, offering a fantastic setting for both exploring the ancient city and relaxing by the pool.
Dining
8.0
The dining experience is excellent, especially with Mr Sameera overseeing it, although some areas could use improvement in comparison especially during breakfast.
Facilities
8.0
The facilities are well-maintained and provide a pleasant atmosphere for guests, offering a variety of amenities to enhance the stay.
Great Value
Loud Noises
Susan
United States of America, June  2023
7.4/10

My stay at the hotel was a mix of positives and negatives. The rooms, while neat and spacious with all amenities, appeared slightly tired with a yellow stain on the toilets. On the bright side, the wondrous panorama of the Lake from the balcony was captivating. The service was friendly and helpful, though there were some lapses like being left in the dark about vegan meal options. The location in Sri Lanka was great for kids, and the pool was superb, but the dining experience was average, with courteous staff but a lack of inclusivity and contact details for clarification beforehand.

Rooms
7.0
The rooms were spacious and had all amenities, but showed signs of wear and a yellow stain on the toilets.
Service
8.0
The service was friendly and helpful overall, with some minor lapses in communication about dietary preferences.
Location
9.0
The hotel's location in Sri Lanka was great for our kids, with beautiful surroundings and a superb pool.
Dining
6.0
The dining experience was pretty average with a lack of inclusivity regarding vegan options and insufficient information beforehand.
Facilities
7.0
The facilities offered were decent but could use improvements in certain areas.
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04Dec2024Select date
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Rooms and Guests2 Guest, 1 Room